Live Alerts
Detect and resolve issues from anywhere
Catch offline stores, order cancellations, and more with Live Alerts. Get mobile notifications, and automatically resolve issues with ease.
Increase repeat sales and deliver
a memorable customer experience
Monitor storefront status
Receive alerts when you're offline but shouldn't be. Every sellable hour counts!
Always accept orders
With Always On, automatically reopen stores paused by your staff.
Perfect your operations
Get notified about missing menu hours, disconnected channels, and more.
Never miss a store issue
Ensure you and your store managers are instantly alerted when an issue arises.
Customize alerting preferences by brand, location, and channel
Easily integrate Live Alerts with your existing setup
Simply connect your Uber Eats, DoorDash, and Grubhub accounts to start receiving issue alerts
Connect with Otter Order Manager to get more alerts
Access Otter’s dashboard to track store pauses over time
Over 100,000 restaurants trust Otter to power their restaurants
“Live Alerts makes me feel like I really don’t have to worry about anything. I’m confident that I’ll be notified if we’re missing orders or our stores go down.”
Operator
National Chicken Chain
60% decrease in downtime within 5 months.
14% increase in gross sales within 5 months.
Operator
Burger Chain
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